Security & Trust
Security built for healthcare.
Not bolted on after.
Health systems trust Intellify with their workforce data because the platform was designed around the controls, access requirements, and governance standards your security team expects. Not adapted for healthcare after the fact. Built for it from the architecture up.
SOC 2® Type II certified. Designed to operate within regulated healthcare environments. Built to clear your security review on its own merits, not through exceptions or workarounds.
Your security team should not have to make exceptions to approve a workforce platform. Intellify is built so they do not have to.
Compliance and Certifications
Third-party validated. Not self-assessed.
Security teams evaluating workforce technology need independent verification, not vendor claims. Intellify maintains active certifications and compliance programs validated by third-party auditors.
SOC 2® Type II
Annual third-party audit covering security, availability, and confidentiality controls. The SOC 2® Type II report is available to prospective and current customers upon request.
Built for Regulated Environments
Intellify processes workforce and operational data, not protected health information. The platform is designed to operate within healthcare environments governed by regulatory frameworks, without introducing new compliance risk.
Security Assessments
Intellify supports completion of standardized security questionnaires, including HECVAT and SIG formats, to reduce the assessment burden on your team. Completed assessments are available upon request.
Data Security
Your data stays protected. At rest, in transit, and in use.
Every layer of the platform is designed to keep your workforce data secure, from encryption protocols to data residency to logical separation between customers.
Encryption
All data is encrypted at rest and in transit using industry-standard protocols. Encryption keys are managed through a dedicated key management service with automated rotation.
Data Residency
Intellify infrastructure is hosted in the United States. Customer data does not leave U.S. boundaries.
Data Segregation
Customer data is logically separated at the application and database layers. Each health system's workforce data is isolated with auditable separation enforced through platform architecture.
Data Retention and Deletion
Clear data retention policies aligned with customer contractual requirements. Upon contract termination, customer data is securely deleted, with written confirmation available upon request.
Access Controls
The right people see the right data. No one else does.
Granular permissions, enterprise SSO, and least-privilege internal access ensure your workforce data is only visible to those who need it.
Role-Based Access
Health system administrators configure user roles and permissions to match their organizational structure, ensuring workforce data access aligns with actual responsibility.
Authentication
Multi-factor authentication for all accounts. SAML-based single sign-on integrates with your existing identity providers so your teams authenticate through your own infrastructure.
Internal Access Controls
Access to production systems by Intellify staff is governed by least-privilege principles, with time-limited access grants, MFA requirements, and audit logging for all privileged sessions.
AI Security and Governance
One security framework for the entire platform, including AI.
Not a bolt-on
Intellify Insights operates within the same governance, access controls, and data boundaries as every other module.
No new attack surface
Your IT team does not need to evaluate a separate vendor, open a new data pathway, or manage an additional attack surface.
Role-scoped data access
The AI accesses only the data your role-based permissions allow. It does not share data across customer boundaries.
For health systems evaluating AI governance risk across their vendor portfolio, Intellify simplifies the picture. One platform, one security review, one set of controls.
Monitoring and Incident Response
Continuous monitoring. Defined response protocols.
Operational Monitoring
Continuous monitoring across infrastructure, application, and data access layers. Automated alerting surfaces anomalies in real time, with dedicated security operations personnel triaging events by severity.
Incident Response
Documented incident response plan covering detection, containment, eradication, recovery, and customer notification. Affected customers are notified promptly per contractual and regulatory requirements.
Vulnerability Management
Regular vulnerability scanning and third-party penetration testing. Critical vulnerabilities are remediated within defined SLAs. Results and timelines available to customers under NDA.
Operational Security
Built for uptime, resilience, and accountability.
Infrastructure & Availability
Cloud infrastructure with redundancy across availability zones, automated failover, and disaster recovery capabilities. Backup data is encrypted and stored in geographically separate locations. DR plans are tested regularly.
Vendor & Supply Chain Security
Intellify evaluates the security posture of its own third-party vendors and subprocessors. Critical vendors are assessed against security and compliance requirements, and subprocessor agreements include data protection obligations.
Security Culture
All employees complete security awareness training at hire and on an ongoing basis. Background checks are conducted for personnel with access to customer environments and production systems.
Detailed Documentation
Infrastructure architecture, uptime SLAs, recovery targets, and subprocessor lists are available during the security review process or upon request.
Get Started
Your workforce operation deserves a platform that keeps up.
Whether you run a hospital system, physician group, or post-acute network, Intellify integrates with the platforms your teams already depend on. We map your current tech stack, identify the right integration points, and have you live without pulling your IT team off their existing priorities.